What's he on about now?

In case the articles, essays and opinions throughtout this site just weren't enough for you, here's my online diary (a.k.a. 'blog'). It's as close as you'll come to the inside of my head, so don't say I didn't warn you
(and remember, you can always e-mail me if you love or loathe anything you're about to read)...


   Wednesday, September 15, 2004

YOU CAN'T WRITE THIS STUFF

Last week at the office, the overzealous folks at Pitney Bowes responded to our questions about an erratic postage metre by simply sending us a new one. That's a bit wasteful, we thought, so I called them up and said no thanks. They offered to send someone over to retrieve it but, a week later, it's still taking up space on my desk.

So I dove back into the murky waters of their telephone extension system, an endless series of prompts in english and french that keep directing me to various submenus, websites, etc. When I stabbed the '0' for an operator, the line hung up on me and I had to start again. I finally called a completely different department in order to find a human that would transfer to the person I needed.

While waiting with the speakerphone on for several minutes, I looked back at the invoice we'd received and there it was at the top of the page:
"Pitney Bowes -- Engineering the flow of communication."