Culure
Culture Care
A framework for integrating culture at the point of care

"To care for someone, I must know who I am
To care for someone, I must know who the other is
To care for someone, I must be able to bridge the gap, between myself and the other."

(Watson cited by Anderson, 1987)


Dates and Locations Agenda Workshop Fee
Framework Registration Form Hotel Information
   About the Facilitator   

Workshop Dates and Locations

Friday November 5, 1999
Ramada Inn, London


November 19, 1999
Holiday Inn, Toronto-Don Valley

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Culture Care: A framework for integrating culture at the point of care

As society continues to become more global, health professionals need to be able to respond to the needs of individuals from diverse cultures.   The last decade has seen the recognition of culture and cultural sensitivity as essential components to care.   However, the nature of the diversity and complexity of the issues have made it difficult to apply the ideas to day-to-day practices.

Generally, efforts aimed at raising cultural awareness begin and end with information about different ethnic groups.   What is needed is the understanding of how to combine this knowledge with sensitivity and resources, and provide care that does not stereotype but honours the values and beliefs of each partner.

This workshop will present the Culture Care Framework as an approach to understanding diversity and providing care that is culturally congruent.   It will provide a practical approach to understanding and working with the complexities of culture. Using examples from actual practice settings, Rani will highlight the common barriers to providing culturally sensitive care and discuss strategies to overcome the barriers.

Discussions will highlight some of the current obstacles related to partnering amidst diversity, such as culture knowledge acquisition, working with interpreters, and developing mutual goals for care.   You will gain greater insight into your personal and professional culture.

Join this workshop and rethink viewing culture as a problem to be overcome, to a leverage point from which to provide better patient-focused care.

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Agenda

0800 - 0845:   Registration and Breakfast
0845 - 0900:   Introduction
0900 - 1200:
(includes break)
   Focus is on Understanding Culture Care
  • Exploring the myths and the jargon of "Culture"
  • Elements of culture care
  • Cultural sensitivity - what does it look like?
  • Identifying the professional and personal culture of health professionals
  • 1200 - 1300:   Lunch
    1300 - 1600:
    (includes break)
       Focus is on Integrating Culture into Practice
  • Bridging the gaps: From assessment to intervention
  • Managing diversity amongst staff and clients
  • Cross-cultural communication strategies
  • Embracing diversity: Promoting cultural responsiveness within organizations
  • 1600 - 1615:   Wrap up and Evaluation

    "To meet the goal of Health for All by the Year 2000, health services need to embrace an expanded mandate which is sensitive and respects cultural needs." (Ottawa Charter for Health Promotion 1986)

    "Who you are speaks so loudly, I can't hear what you are saying." (Emerson)

    Organizations wishing to offer this workshop "in-house" for their staff can contact Quality Development Workshops for details and the organizational rate.

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    Culture Care Workshop Registration Form

    Please print

    Name:_____________________________________________________
    Title/Position:_______________________________________________
    Institution/Agency:__________________________________________
    Street: _____________________________________________________
    City: ______________________________________________________
    Province: _______________________   Postal Code: ________________

    Mailing Address          home           business

    Street: _____________________________________________________
    City: ______________________________________________________
    Province: _______________________   Postal Code: ________________

    Telephone:

       Work: (_____) ____________________
       Fax: (_____) ____________________
       Home: (_____) ____________________



    Register early...space is limited

    Confirmation
    Registration will be confirmed upon receipt of registration AND payment.

    Cancellations
    Cancellation must be received in writing by June 1, 1999.   All refunds are subject to a $50.00 administration charge.



    Workshop Fee:
    $185.00 + $12.95 (GST)=$197.95
    GST# 893597146-RT0002
    (Fee includes continental breakfast, lunch, and refreshments on both days, and workshop material)

    Method of Payment:        GST # 893597146-RT0002
             Personal Cheque                  Agency Cheque
            Make cheque payable to:  Quality Development Workshops
             Credit Card (Mastercard only)
            Mastercard number:________________________________
            Expiry date:______________________________________
            Signature:________________________________________

    Mail this registration form
    (including payment) to:

            Quality Development Workshops
            59 Densgrove Road,
            Scarborough, Ontario
            M1G 2A2

    Or fax to: (416) 439-1691

    Telephone: (416) 431-5085
    Toll-free: 1 (877) 733-4813
    E-mail:
    gcainc@idirect.com
    Web page: http://webhome.idirect.com/~gcainc

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    Hotel Information
    London - Ramada Inn
    817 Exeter Road
    Telephone: (519) 681-4900
    Fax: (519) 681-5065
     
    Toronto - Holiday Inn Toronto-Don Valley
    1100 Eglinton Avenue East
    Telephone: (416) 446-3700
    Fax: (416) 446-3701

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    About the Facilitator

    Rani Hajela Srivastava, RN., BN., MScN. is a nursing professional with more than 15 years of experience in practice, education, consultation, administration, and research in a variety of settings.   She holds a wide range of interests and affiliations in the broader nursing and health care community. She is an invited member of the Client Relations Committee for the College of Nurses of Ontario.   She has worked with RNAO in co-authoring their statements on Anti-Racism.   She served as invited speaker for the Association of Black Health Providers on dealing with racism.   She maintains memberships and linkages with a variety of organizations related to access, equity, and diversity, including the Cultural Care Nursing Interest Group, and the South Asian Nurses Association.   She serves as a member of the Policy Committee of RNAO, and is on the Board of Directors of the Health Science Inform ation Consortium of Toronto.

    Rani presently holds the position of Director, Clinical Resources at the University of Toronto in the Faculty of Nursing.   She is a graduate from the Bachelor of Nursing program at Dalhousie University and the Masters of Science in Nursing from the University of Toronto.

    Rani is a national and international speaker, published researcher, practitioner, and educator who brings a wealth of knowledge and experience to every program she offers.


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    Life-long learning through quality development workshops