How Am I Doing?
A practical guide to performance appraisals

Dates and Locations About the Program Workshop Fee
Who should attend Agenda Hotel Information
Objectives Registration Form About the Facilitators
Workshop Dates and Locations
Organizations wishing to offer this workshop "in-house" for their staff can contact Quality Development Workshops for details and the organizational rate.

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Who should attend:

This workshop will be of interest to nurses responsible for preparing, giving, and participating in performance appraisals.   Nurse managers, program managers, directors, supervisors and direct care providers in organizations adapting their current performance appraisal systems to meet the needs of the workplace will find the workshop a useful, practical opportunity.

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Objectives:
Participants will:
  • understand the limits of performance appraisals
  • learn about measurements specific to tasks and behaviours
  • have an opportunity to begin to customize a performance appraisal tool
  • recognize the importance of relating performance to mission

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    About the Program:

    The workshop has been designed to be a practical, hands-on experience for participants.   The workshop will be interactive with group work, individual work, and an opportunity to share and collaborate with colleagues.   Participants can begin to develop their own unique performance appraisal system.

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    Agenda:
    0745 - 0845: Registration
    0845 - 0900: Introduction
    0900 - 1200:
  • The mission is the message
    		•
    (includes break)       - relating the mission statement to performance
            appraisal and the psychological contract
  • Learning from history
    		•
          - bringing the past into the present - new expectations
            - new realities
  • Critical skills
    		•
          - "must haves" for giving a performance appraisal
  • Tools of the trade
    		•
          - a "systems first" approach
    1200 - 1300: Lunch
    1300 - 1600:
  • Standards and scales
    		•
    (includes break)       - measuring what needs to be measured
  • Walk the talk
    		•
          - giving the appraisal
  • Performance planning
    		•
          - the critical difference between appraisal and discipline
  • How am I doing?
    		•
          - an opportunity to practice
    1600 - 1630: Wrap up and Evaluation

    Participants may wish to bring their current performance appraisal tool.

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    How Am I Doing? Registration Form

    Please print

    Name:__________________________________________________________
    Title/Position:____________________________________________________
    Institution/Agency:_______________________________________________
    Street:___________________________________________________________
    ________________________________________________________________
    City:____________________________________________________________
    Province:________________     Postal Code:_________________

    Mailing Address:

    Street:___________________________________________________________
    ________________________________________________________________
    City:____________________________________________________________
    Province:________________     Postal Code:_________________

    Telephone:

    Home: (______)_____________    Work: (______)________________
    Fax:     (______)_____________

    Register me for:

    To Be Announced

    Space is limited to facilitate group work and case studies...register early

    Enrollment is limited to facilitate simulations and to maximize individual problem solving and feedback.

    Registration will be confirmed upon receipt of registration AND payment.

    Cancellations must be received in writing three weeks before the workshop date.   All refunds are subject to a $75.00 administration charge.

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    Workshop Fee

    Fee: $185.00 + $12.95 (GST) = $197.95
            GST # 893597146-RT0002
            (Fee includes lunch, breaks, and workshop material)

    Method of Payment:
             Personal Cheque                  Agency Cheque
            Make cheque payable to:  Quality Development Workshops
             Mastercard
            Credit card number:________________________________
            Expiry date:______________________________________
            Signature:________________________________________
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    Mail this registration form (including payment) to:
            Quality Development Workshops
            59 Densgrove Road,
            Scarborough, Ontario
            M1G 2A2

    Or fax to: (416) 439-1691

    Telephone: (416) 431-5085
    E-mail: gcainc@idirect.com
    Web page: http://webhome.idirect.com/~gcainc

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    Hotel Information

    Rooms are available for the workshop attendees.   Please make your reservations directly with the hotel.   You must identify yourself as attending the workshop to qualify for the special rate.   Book Early!


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    About the Facilitator

    Heather Bruce, R.N., B.Sc. N.
    Heather has an extensive background in health care including staff and management positions in acute care and community services.   As a senior manager of service delivery in the private and public sectors, she has developed a performance management system that has been successfully applied to the provision of competency-based service delivery.   As a speaker at provincial and national conferences, Heather has made presentations on "Enhancing Nursing Services," "Performance Management," "Opportunity Analysis," and most recently at the 1997 CINA Conference, "Competency-based IV Services."   Heather is a regular speaker for the middle management series on Telemedicine Canada.   Heather produced and co-authored an audio tape entitled "Nurse's Notes - Chart Your Own Destiny" and recently co-authored Surely You Jest: Bringing Humour to the Workplace (August 1997) in the Canadian Nurse Journal.  Most recently, Heather was Director of Nursing Services for a national home health care organization and is currently Program Manager - Client Services for a community care access centre.