Practical Approaches to Harassment and Discrimination in the Workplace

Dates and Locations Agenda Workshop Fee
Who should attend About the Program Hotel Information
Is this workshop for you? Registration Form About the Facilitators
Workshop Dates and Locations
Organizations wishing to offer this workshop "in-house" for their staff can contact Quality Development Workshops for details and the organizational rate.
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Who should attend:

This workshop is designed to meet the needs of all managers, human resource personnel, union representatives, consultants, health care professionals (including physicians, physiotherapists, social workers, psychologists, pharmacists, etc.), health care administrators (including acute care, long-term care, public health, and community health organizations), and anyone who wants to understand the importance of "Human Rights" in the workplace.

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Is this workshop for you?
  • Does your organization have all the preventative tools necessary to deal with any of the human rights issues that might arise in the workplace?
  • Does your organization have up-to-date definitions, policies and procedures to recognize and deal with human rights issues?
  • Does your employer understand when attendance management programs can infringe the code?
  • When does supervision become harassment?
  • When does individual or group behaviour cross the line and infringe the code?

    Come hear the answers!

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    Agenda:
    0745 - 0845: Registration
    0845 - 0900: Introduction
    0900 - 1200:
  • When is harassment, harassment?
    		•
    (includes break)
  • Human Rights policies and procedures
    		•
  • Investigation: Employer/employee roles and responsibilities
    		•
  • Harassment versus Right to supervise
    		•
    1200 - 1300: Lunch
    1300 - 1600:
  • Conflict - What is it?
    		•
    (includes break)    Sources of it?
  • Response to conflict
    		•
  • Conflict skills - managed responses to conflict
    		•
  • Resolving conflict
    		•
  • Group work and case studies
    		•
    1600 - 1630:       Debriefing - Wrap up and Evaluation

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    About the Program:

    The workshop is designed to refresh the obligations of the employer/employee with regard to Human Rights issues.   The workshop includes didactic presentation, demonstration, role playing, and group work.   The design allows the participants to gain valuable checklists and precedents, and to examine different policies and procedures.   The workshop will also include discussion around latest case law pertaining to harassment and the role of mediators from the Human Rights Commission.

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    Practical Approaches Registration Form:

    Please print

    Name:__________________________________________________________
    Title/Position:____________________________________________________
    Institution/Agency:_______________________________________________
    Street:___________________________________________________________
    ________________________________________________________________
    City:____________________________________________________________
    Province:________________     Postal Code:_________________

    Mailing Address:

    Street:___________________________________________________________
    ________________________________________________________________
    City:____________________________________________________________
    Province:________________     Postal Code:_________________

    Telephone:

    Home: (______)_____________    Work: (______)________________
    Fax:     (______)_____________

    Register me for:

    To Be Announced


    Space is limited to facilitate group work and case studies...register early

    Enrollment is limited to facilitate simulations and to maximize individual problem solving and feedback.

    Registration will be confirmed upon receipt of registration AND payment.

    Cancellations must be received in writing three weeks before the workshop date.   All refunds are subject to a $75.00 administration charge.

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    Workshop Fee

    Fee: $325.00 + $22.75 (GST) = $347.75
            GST # 893597146-RT0002
            (Fee includes lunch, breaks, and workshop material)

    Method of Payment:

             Personal Cheque                  Agency Cheque
            Make cheque payable to:  Quality Development Workshops
             Mastercard
            Credit card number:________________________________
            Expiry date:______________________________________
            Signature:________________________________________
    Mail this registration form (including payment) to:
            Quality Development Workshops
            59 Densgrove Road,
            Scarborough, Ontario
            M1G 2A2

    Or fax to: (416) 439-1691

    Telephone: (416) 431-5085
    E-mail:     gcainc@idirect.com
    Web page: http://webhome.idirect.com/~gcainc

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    Hotel Information

    Rooms are available for the workshop attendees.   Please make your reservations directly with the hotel.   You must identify yourself as attending the workshop to qualify for the special rate.   Book Early!


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    About the Facilitators

    Mediated Solutions Incorporated

    Judith H. Clarkson, R.N., B.A., LL.B.
    Judith Clarkson has an extensive background in health care and public utilities, and is experienced in human resources, labour relations, and organizational issues.   With professional designations in both law and nursing, she currently practices, teaches, and consults about dispute prevention, management, and resolution in a wide range of public and private contexts.   Judith has a wide range of experience as a facilitator, a fact-finder, and a mediator, and has conducted group team building and executive negotiation coaching.

    Anne E. Grant, R.N., LL.M., C. Med.
    Qualified as a registered nurse, a lawyer, and a mediator, Anne Grant practices conflict management and dispute resolution full-time.   She has designed systems for managing disputes in the insurance industry and health care. As a member of the Dispute Resolution faculty group at the University of Toronto, Anne teaches the core program in mediation. She is published nationally and provincially in the area of health care and dispute management and has co-authored the professional risk management resource, A Nurse's Practical Guide to the Law (Canada Law Book).

    Judith and Anne are principals of Mediated Solutions Incorporated and are known for their dynamic, informative team teaching style, and ability to innovatively apply theoretical concepts to real-life problems that organizations face day-to-day.