Christopher Wilson, PhD is an educator who teaches and consults in health care governance and quality management in Canada and the United Kingdom.   He held the appointment of Honorary Fellow of Manchester University from 1992-1998, for his work in Quality Assurance.   Prior to establishing his consulting practice in 1992, he had extensive experience in hospitals, first in the United States and then in Canada.   During his 14 years with the Ontario Hospital Association, Wilson acted as a management consultant to member hospitals, particularly the rural and Northern hospitals, for whom he had to design workable models for quality and service effectiveness.

Achieving Quality in Health (AQH) is Chris's fifth book.   It is the result of consulting work for health districts in Saskatchewan, St. Boniface General Hospital, Winnipeg, facilities in Ontario, and a demonstration project for the National Health Service in Scotland. All of the clients were looking for a user-friendly way in which clinical teams could measure their performance, and management could present articulate numbers to their boards and communities.   AQH is currently being readied for publication in the United Kingdom under the title Clinical Governance.

For more information contact: Quality Development Workshops 59 Densgrove Road Scarborough, Ontario, Canada M1G 2A2 Telephone: (416) 435-5085 Fax: (416) 439-1691 Toll-Free: 1 (877) 733-4813 E-mail: gcainc@idirect.com Web Site: http://webhome.idirect.com/~gcainc Life-long learning through quality development workshops

Kaaren Neufeld, RN., MN., Director, Quality and Professional Services at St. Boniface General Hospital in Winnipeg, Manitoba says about the model:
"With quality on the minds of all in health care, it is a challenge to find an approach that is simple, cost-effective, fits with organizational mission and culture, and is relevant to practice.   HQA gave us a framework that fulfilled these needs.   The program has many strengths.   It gives staff the tools to measure quality and incorporates measurement into the daily practice of the clinical and support teams.   Reports are easily generated and assimilated into the current reporting structure of the hospital.   Measurement...gives voice to the teams' strengths and successes, allowing these to be heard by management, the board, and the community."

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