Dr. Patricia Spindel -- Speaking Notes for the Alliance of Seniors Health Care Forum

___________________________________________________________________________

Your Health -- Can You Afford To Grow Older ?

Honouring the Tommy Douglas Centenary

October 20, 2004

Toronto City Hall Council Chambers

I want to begin by thanking the Alliance of Seniors for putting so much work into this

important forum. It is an honour to take part in the celebration of the 100th anniversary

of Tommy Douglas’ birth

Many of you will know that Tommy Douglas had a wonderful rapid fire wit. When

someone, who clearly did not share his views once called him a “pip-squeak” and

remarked that “he could swallow him in one bite”, Tommy was heard to say: “Well in

that case sir, you would have more brains in your stomach than you do in your head!”.

Today, unfortunately, we appear to have a health care system that also has more

brains in its stomach than it has in its head. I am referring, of course, to the enormous

appetite for cash in our health care system, without the kinds of results that you and I

would like to see

add to the care and comfort of Canada’s citizens.

The enemies of Medicare are all at the gate -- and their names are power, self-interest,

greed, and apathy. They are clamoring for attention at the expense of care,

compassion, and commitment to what has set this country apart from others in the

world for the past 50 or more years.

Where health care is concerned, Canada appears to have misplaced its moral

compass.

The power of particular professional and corporate interest groups to hold governments

to ransom, has caused enormous negative repercussions throughout this system, in the

manner in which health care is delivered, and by whom.

The result ?

Instead of having health care that helps to maintain older adults and people with

disabilities in their own homes and communities, we have large institutions, the majority

owned by for-profit corporations, that governments cannot hold accountable for a

reasonable quality of care.


Page 2

2

Why ? Because if government tries to, they litigate, and the private lawyers that these

corporations hire as a cost of doing business, regularly outmaneuver the government

lawyers sent to court to uphold the regulations.

Having watched this time and again over a period of 25 years, how the nursing home

industry in this province has outmaneuvered one government after another, as it tried to

enforce standards, we should have no confidence that the current government, this

time, is somehow different. Politicians can delude themselves that they have the power

to reign in a huge, well financed, and influential industry, but they are dreaming in

Technicolor if they think they won’t bankrupt themselves trying.

Dr. Arnold Relman, a Professor Emeritus from Harvard University, coined the term “the

medical-industrial complex” to describe the big business that health care has now

become, and that business can influence health care decisions. When health ministers

make announcements, there is one simple way of telling who influenced those

announcements. Ask the simple questions -- who benefits ?? and, who loses ??

In Ontario, we have tens of thousands of older adults and people with disabilities forced

to live their lives in institutions in the absence of other alternatives to keep them at

home. Is that their choice ? No, it is not !

Walk into any nursing home is this province and you will hear people plaintively calling

out, “I want to go home !” Ask family members if they wanted to put grandma into an

institution and almost to a person they will tell you no, but they had no other choice.

Institutionalization is a human tragedy of enormous proportions. Who benefits from it ?

Not you and I !!

Do we have an adequately funded non-profit home care system ? No !

Do we have any small, non-profit residences for older people, or apartment programs,

or rent geared to income housing units that are staffed 24 / 7 according to the level of

peoples” needs ?

No !

Do we have a system of tailored funding to allow people and their families to purchase

the specific services they need -- no more, no less ? No !

What we have are large, unwieldy bureaucratic structures that decide for people, in the

most paternalistic of ways, what they need, and then ration what they will get.

Would we be able to keep people out of institutions if we did have some of these other

more humane alternatives ? Yes we would. So why don’t we do it ?

Could there be the politics of power and influence playing out behind the scenes, far

from the public eye ? Could there be self-interest maintaining the status quo ?


Page 3

3

Why, when a Toronto Star reporter asks the Ministry of Health for a copy of its

utilization report for nursing homes -- a report that would show how much of public

money is going down the drain funding nursing home beds that are not needed -- why

can’t he get it ?

How did tax exemptions get extended to for-profit nursing homes ? Was that a Cabinet

decision, or a deal worked out behind closed doors ?

Why are there too many nursing home beds and too few in-home services ?

Why are community support services always told there is no money, but there is plenty

of money to put people in institutions that already have too many beds ? What is the

human cost of these policies ?

Imagine being removed from your traditional support systems in your families and

communities and being forced to live with strangers in institutions, having to deal with

unfamiliar faces, unfamiliar food, unfamiliar routines, and often tragically, abuse and

neglect. Then imagine this happening to you in your twilight years when, more than

any other time in your life, you deserve care and compassion because you are so

vulnerable.

Why does Ontario have one of the highest rates of institutionalization in the world ?

Why do we violate the human rights of vulnerable people by forcing them to live in

institutions against their will ?

I’ll tell you why.

Because until very recently older adults and people with disabilities have not been

considered to be a powerful interest group, but private nursing home corporations and

their supporters have been.

Older adults and people with disabilities tend not to spend a lot of time banging on the

doors of powerful politicians, donating to their campaigns, and threatening them with

litigation if they do not do what they want them to do.

That’s because they are having enough trouble trying to manage day-to-day as victims

of bad health policies. And many don’t think they have a chance against powerful

vested health interests.

Maybe it is time to change that.

Power, and how it is wielded by the medical-industrial complex is one of the greatest

threats to Medicare in this country today. Tommy Douglas knew it and we know it.

The demons of self-interest are also a major threat to our health care system -- the turf

wars that go on in health care at the expense of us all.


Page 4

4

Instead of providing attendant care to older adults to help them with cooking, laundry,

bathing, dressing and other activities of daily living, we insist that older adults must have

biomedical services. In fact, almost all of our responses to aging have a biomedical

flavor. Policy makers are not getting it. Age is not a disease !

What does all this mean for each of us in the event that we become disabled as we age

? Well, it means our condition is likely to be seen as medical and requiring medical

interventions rather than as a natural process that requires things like everyday

assistance.

Which costs more ? Which makes more sense for us as we age ?

Turf wars, fueled by self-interest, are another of the biggest threats to Medicare today.

Instead of working cooperatively to ensure the best possible care, many health and

human services professionals are at war with each other over turf. Their patients and

clients are the casualties of that war.

Finally, greed is a major threat to Medicare. Can we honestly say that every person

who has a six figure salary in our health care system today deserves to have a six

figure salary ?

Many people complete 6 to 10 years of post-secondary education, but not every

professional demands a six figure salary to provide a service to society.

The question is why are those working in health care so prone to demanding huge

salaries rather than demanding reasonable salaries and feeling some degree of

satisfaction in easing the suffering of others ?

Why is money so often the first concern and patient care the last concern ? Why will

some doctors get a 35% pay hike over the next few years as an incentive to simply do

the right thing ?

Why is it that those who administer our hospitals are allowed to earn so much more

than the nurses who work the front lines every day ?

How are these things calculated, and by whom ? How much profit is enough ? Should

there even be profit made in health care ?

If all of us do not soon begin to ask some incisive questions of our politicians and health

care providers about these things, then we will continue to have the health care system

we deserve. In a democracy, the responsibility falls upon each one of us to ensure that

our democracy works, and that government is providing appropriately for the people

who have paid taxes into it for a lifetime.

Make no mistake, greed at the expense of the public, is also one of the greatest threats

to Medicare in this country today.


Page 5

5

The last biggest enemy of Medicare is the apathy of the citizens who simply feel that

others will take care of things for them. They outsource responsibility for their own

health to their politicians, their health care providers, and the advocates who are trying

to make things better. It takes all of us to make a change, not just a few.

It is the apathy of all of us that allows politicians to ignore pleas for help from the

families of older adults abused and neglected in institutions, those abandoned without

appropriate support in their communities, or people deprived of their regular caregivers

because of unfair request for proposal processes and lost home care contracts.

It is our silence that leads health bureaucrats in this province to believe that they have

the right to dictate to citizens what they will and will not get, as opposed to

understanding that true public service demands that they listen to the public and

respond accordingly with policies that protect the public rather than the interests of the

powerful few.

The arrogance of politicians and bureaucrats in decision-making positions, and their

belief that the will of the people does not matter, is another threat to Medicare in this

province and in this country. Tommy Douglas also called that in the 1950’s, and it is

equally true today.

So -- what will you do should you become ill or infirm ?

Don’t wait until you become ill or infirm. Sit down now with your family members and

friends and write out a power of attorney for personal care. Go and visit your MPP and

find out now how to make the health care system work for you. And if it is not working

to your benefit -- then speak up, and encourage others to do as well. Join an

organization like the Alliance of Seniors. Don’t wait until you are too vulnerable to do

so.

Where will you live and who will look after you ? Unless you specify otherwise, you

could end up living in an institution because there isn’t much else to help you at home.

If you don’t like that thought -- get to your elected officials, and challenge them to

represent you in calling for a fully funded, non-profit home care system where every

penny the government pays out goes into providing care for you.

Tell the Government you want a moratorium on creating any more institutions until

home care and

non-profit community services -- in-home and residential -- are at a par in funding with

the institutional sector.

Tell them you want rent geared to income housing with attendant care support. And tell

them that you won’t go away until you get it.


Page 6

6

Right now, you can’t properly plan for your future health and assisted living needs

without facing the grim possibility of nursing home placement. We simply do not have

much between home care and a nursing home.

We need small residences in the community with 24 hour staffing, and hospices to help

people who need palliative care.

We need to tell our government officials that it is not their call about whether or not they

want for-profit provision of health care. It is our call. There is not a single longitudinal

study that shows that for-profit is better, or even cheaper. There is no excuse for out

politicians to choose an option that allows providers to remove 10% to 20% of precious

health care dollars in profit.

This is a public policy issue, not an ideological issue. We are paying for it, and we have

a right to demand better for our tax money.

Tommy Douglas urged us to remain steadfast and to keep pressuring for the health

care system we want. He also said that he did not want to become a monument on

Parliament Hill because he saw what the pigeons did to those.

Perhaps though, he can remain for us, a symbol of all that is good about this country,

and a beacon that lights our way and helps us raise our voices in unison to build a

better society as a new generation embraces his remarkable vision.

Thank you.

Dr. Patricia Spindel:

Doctor of Education - University of Toronto (Sociology)

Master of Education - University of Toronto. (Applied Psychology)

Co-founder - Advocacy Centre for the Elderly

Past President - Concerned Friends of Ontario Citizens in Care Facilities

Former committee member - O'Sullivan Review of Advocacy for Vulnerable Adults

Currently Coordinator of Social Services Program, and formerly Associate Dean,

School of Health Sciences at Humber College.

Currently Chair of the Ontario Coalition for Long Term Care Reform

Recipient of Government of Canada medal for service to the community.