 |
|||||||||
|
FREQUENTLY ASKED QUESTIONS |
||||||||
 |
HOW LONG DOES IT TAKE TO GET ITEMS TO MY DOORS? | ||||||||
|
WHAT HAPPENS AFTER I SENT IN MY ORDER? | ||||||||
|
WHAT HAPPENS IF THE ITEMS I ORDERED ARE NO LONGER AVAILABLE? | ||||||||
|
HOW DO I MAKE A CERTIFIED CHEQUE/ MONEY ORDER PAYABLE TO? | ||||||||
|
HOW WILL THE ITEMS BE DELIVERED TO ME? | ||||||||
|
HOW DO I EXCHANGE THE ITEM I PURCHASED? | ||||||||
|
WHAT TAXES ARE APPLICABLE ON THE PURCHASE? | ||||||||
|
SHIPPING OUTSIDE CANADA | ||||||||
Taxes
If you are an Ontario resident than we charge 7% GST and 8% PST on your purchase and 7% GST on shipping.
If you live in Canada outside Ontario than we charge only 7%GST on your purchase and shipping.
If you live outside Canada than there is no taxes applied.
Delivery time
Once we received your payment we arrange shipping according to your instruction (post or courier) and provide you with shipment tracking number and estimated delivery time.
Order processing
If you choose a credit card as a payment method we pack and ship your order same or next business day. If you choose a certified cheque or money order as a payment method we put ordered items on hold for 10 business days. After 10 business days we notify you through e-mail if your payment has not arrived and hold your order for 3 more business days or until you respond. After 3 business days if you have not answered we put your order back for sale.
Back Order
Due to high demand and stock availability your order can be back-ordered (postponed) or cancelled and your payment will be returned.
Payment
Please make cheque/certified cheque/money order payable to SHOWDOWN SPORTS INC. in Canadian dollars for the invoice amount. You may also submit payment in US dollars. Please let us know through e-mail that you would like to pay in $US and we will provide you with the amount due.
Shipping
In the order form you have two shipping options - regular (by Canada Post) and express (by Courier). We will use any of this two shipping methods according to your choice.
Exchages
Please see return policy.
Shipping outside Canada
During shipping outside of Canada goods may become subject to customs duties. UPS acts as customs broker unless specified otherwise. All customs duties and brokerage fees are the responsability of the consignee (customer).